State Farm® Insurance Agent Sheldon Rice

"I am deeply disappointed with the State Farm office's recent level of professionalism. Despite being a loyal customer for over 10 years, I have experienced a significant decline in the quality of service provided. One instance that particularly stands out is when I called my agent prior to purchasing a new vehicle, as I always do. Despite this precaution, I was quoted a price that turned out to be incorrect. I am now paying a difference of $50 more than what was initially quoted to me. When I raised this issue with a representative, I was informed that the adjustment sent to the underwriter resulted in a different quote due to "classified reasons" that they couldn't disclose. This lack of transparency is unacceptable, and it reflects poorly on the integrity of the State Farm office. Overall, I am deeply dissatisfied with the level of service provided by this office. If transparency is important to you, I strongly advise seeking another agent. Unfortunately, Sheldon Rice's office lacks transparency, which can lead to frustration and disappointment for customers."

"I have been a client at State Farm insurance company for about five years now. I was referred to Sheldon Rice a State Farm agent by a friend. And I must say my very first experience at the office on 63rd & Kedzie, Was absolutely amazing. The morale and the customer service there is so beautiful that they make you feel like family when you there. When going over, which policies or which plan I wanted to choose, I want to say One of Sheldon Rice best agents is Jessica. She made sure that I understood everything about the policy. And even to this day, if I have any question about something Jessica is always there. If Jessica is not available sometime I get Upset because I really enjoy her customer service. I can see the smile through the phone, Because she’s beautiful and a dedicated worker . Also, Mr. Rice is also Very kind and pleasant to his clients, and he greeted them with a smile. And this is why I choose to stay At the State Farm location at 63rd and Kedzie in Chicago Illinois because of the Friendly service I get with a smile and made feel like family. I wouldn’t trade it in for nothing in the world and as long as they’re there …I’ll be there because they are the best!!"

"Sheldon and jessica have been so helpful. I have renters insurance and life insurance with them. And they have also helped me when my house burned down. They both have guided me through the process of recovering and rebuilding my home and i appreciate them greatly because it can be a very difficult experience. I didnt know much about how to handle everything when a house burns down and the aftermath of that and they made sure that i would be able to handle everything with ease. I recommend them. They care about their customers and whenever you go through a loss, and you need to insure home or car, its important you choose an insurance that is transparent, informative , and will go the extra mile to make sure youre taken care of."

"I became a State Farm Insurance client after meeting with Sheldon at his office in Chicago Lawn at Kedzie and 63rd Street. I had intended only to purchase auto insurance but I wound up with homeowners insurance too since it made perfect sense to do so after Sheldon explained why. Thanks Sheldon."